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How to Clear your Cache on any Browser! (Wednesday, September 21, 2016)
If you encounter any issues while using Blackboard (red banners with strange error messages, not being able to edit or create a test, etc), before calling Blackboard support, please clear the cache and cookies for your browser, close it completely, and then login again to Blackboard.
Attention Instructors: Export/Import process (Wednesday, August 31, 2016)
If you are having problem with the “Export/Import" process, when trying to copy the old content to your new course, please try using the “Course Copy” option, located under Control Panel/Packages and Utilities. Check this video for instructions on how to do the course copy. Contact bbhelp@algonquincollege.com if you have any questions.
For Instructors: Notice about 2016 Fall Courses! (Sunday, August 14, 2016)
Fall 2016 courses have been downloaded from Genesis and created in Blackboard. If you are scheduled to teach a Fall course, it will appear in Blackboard under “My Courses” on the “Home” tab. Please Note: New courses are currently only visible to instructors; make sure that you make them available to your students before your first class.
Course Start-Up FAQs

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